Refund Policy
At CodingHomeworkHelp.com, we strive to deliver high-quality solutions and ensure complete customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued.
1. Late Delivery
If we fail to deliver your task within the agreed deadline, you are eligible for a full refund, provided the delay is not caused by factors outside our control (e.g., lack of required information or communication delays from the client).
2. Plagiarism or AI-Generated Content
We guarantee original, human-crafted work. If you find that the delivered solution contains:
- Plagiarized content, or
- Unauthorized AI-generated material
You are entitled to request a full refund after verification by our quality assurance team.
3. Dissatisfaction with the Solution
If you are not satisfied with the delivered solution:
You may request a partial refund.
The refund amount will be determined by our team based on the nature of the issue and the extent of work completed.
4. Refund Eligibility Period
Refund requests must be submitted within 15 days of the final delivery of your order.
After this period, the order will no longer be eligible for any refund.
5. Order Cancellation Policy
Standard Orders
Within 2 hours of order placement (before expert assignment):
Eligible for a full refund, no questions asked.
After 2 hours (expert assigned):
A partial refund (0%–70%) may be granted, depending on the amount of work already completed.
Urgent Assignments (Due within 24 hours)
Within 1 hour of purchase:
Eligible for a full refund.
After 1 hour:
Only partial refunds may be issued based on the progress of the work.
6. Duplicate Orders
If the same order is placed more than once by mistake:
Please contact us immediately.
We will cancel the duplicate order and issue a full refund for the extra payment.
7. Overpayment
If you accidentally make multiple payments for a single order:
Notify us within 3 business days.
The excess amount will be refunded in full.
8. General Notes
All refund requests are subject to review and approval by our support team.
Refunds will be processed using the original payment method.
Processing times may vary depending on your payment provider.